Appreciation Comes First

The morale of people is a significant problem with all of us. Businessmen want their employees’ morale to be high; wives want the morale of their husbands and children to be high, and the husband feels the same way about his wife and children.

All of us want to have high morale, to feel satisfied that we’re doing well as people.

A survey was conducted some time back, which revealed some interesting things. Foremen and other supervisors in twenty-four industrial plants employing a large number of people were asked to rate ten morale factors as they thought employees would rate them. Employees in the plants were then asked to rank the same factors. First, I’ll give you the answers of the supervisors as to what they felt were the ten most essential factors building, in the order of their importance.

  1. Good wages. 2. Job Security 3. Promotion and growth in the company. 4. Good working conditions. 5. Work that keeps you interested. 6. Personal loyalty to workers. 7. Tactful disciplining. 8. Full appreciation of work done. 9. Sympathetic help on personal problems. 10. Feeling “in” on things.

That was the opinion of the supervisors. Now, here are the answers to the same ten factors by employees:

  1. Full appreciation of work done. 2. Feeling “in” on things. 3. Sympathetic help on personal problems. 4. Job Security. 5. Good wages. 6. Work that keeps you interested. 7. Promotion and growth in the company. 8. Personal loyalty to workers. 9. Good working conditions. 10. Tactful disciplining.
There you have it! The supervisors were wrong on every point.

The most interesting of all was the fact the supervisors placed in the last three places the points which the employees placed in the first three places. Full appreciation of work done, feeling “in” on things and Sympathetic help on personal problems — good wages, which the supervisors had placed in the first position, the employees placed in fifth place. Good working conditions, which the supervisors placed fourth, the employees placed ninth.

I think these same factors, chosen by the employees of twenty-four industrial plants as being the most important from a morale standpoint, would apply just as well to a wife, husband, or child. 1. Full appreciation of work done, and the only way a person knows his work is fully appreciated is to be told at regular intervals. 2. Feeling “in” on things. I’m sure this is as important to a youngster or a wife as it is to an industrial employee.

It would certainly hold the same placed in a family as in an industrial plant

So, if you want to raise someone’s morale, give them 1. Appreciation; 2. Let him feel “in” on things; 3. Sympathetic help on personal problems. Interesting, isn’t it?

Johnson said, “The real satisfaction which praise can afford is when what is repeated aloud agrees with the whispers of conscience, by showing us that we have not endeavored to deserve well in vain.”

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